Terms of Service

Effective Date: December 4, 2025

These Terms of Service (“Terms”) govern your access to and use of the RiverX AI website, software, platform, and related products, including RiverX Leads. By accessing or using any RiverX AI service, you agree to be bound by these Terms. If you do not agree, discontinue use immediately.

1. Business Description

RiverX AI is an AI-powered platform that helps businesses automate lead engagement, lead management workflows, and appointment scheduling.

RiverX AI may include features similar to a CRM—such as storing lead information, message history, and appointment details. However, RiverX AI is not intended to function as your primary system of record, and we do not guarantee long-term data storage or archival.
You are responsible for maintaining your own backups and records in your preferred CRM or storage system.

RiverX AI sits between your lead sources and your calendar. Individual performance varies and is not guaranteed.

2. Use of Website and Services

You agree not to use RiverX AI:

For unlawful purposes

To send unsolicited or illegal messages

To scrape, harvest, or overload systems

To interfere with operations or security

To access the platform without authorization

You are solely responsible for compliance with all messaging, data, privacy, and marketing laws.

3. Intellectual Property

All content, code, automations, algorithms, and software are owned by RiverX AI or its licensors. You may not copy, modify, distribute, or create derivative works.

4. Pricing and Currency

All pricing is listed in USD.
Current subscription and setup fees are always shown on the checkout page.
Pricing may change at any time.

5. Usage Fees

Some features may incur usage-based charges, such as:

SMS fees

Voice minutes

Email volume

AI processing

Carrier pass-through charges

Usage fees may be billed automatically. Rates may change.

By using features that incur usage fees, you agree to pay all associated costs.

6. Fulfillment Policy

Account access credentials will be sent within 24 hours of purchase.
If you do not receive them, contact [email protected]

within 3 days.

7. Refund and Cancellation Policy

All sales are final.
No refunds for:

Setup fees

Monthly or annual subscriptions

Partial months

Unused features

Early cancellation

Subscriptions renew automatically unless cancelled before the next billing date.

8. Promotions and Free Trials

Promotions and trial offers are subject to their own terms and may change without notice. Trial periods convert to paid subscriptions unless cancelled before expiration.

9. Privacy

See our Privacy Policy for details on data collection and usage.

10. Security & Payments

Payments are processed via Stripe, which is PCI-DSS compliant.
We never store full credit card information.

11. Third-Party Links

RiverX AI may include third-party links. We are not responsible for third-party content or their actions.

12. Legal & Export Restrictions

We do not provide services in U.S.-restricted or embargoed countries.

13. Termination

RiverX AI may suspend or terminate your access immediately for:

Terms violations

Abuse

Nonpayment

Security risks

No refunds are issued upon termination.

14. Governing Law

These Terms are governed by the laws of the State of California.

15. Dispute Resolution

All disputes will be resolved through binding arbitration under the American Arbitration Association (AAA).
You waive the right to a jury trial or class action.

16. Compliance & User Responsibility (TCPA, CAN-SPAM, etc.)

You are fully responsible for complying with:

TCPA

CAN-SPAM

Telemarketing Sales Rule

Carrier rules (A2P 10DLC, CTIA)

State/federal opt-in laws

GDPR/CCPA if applicable

Data privacy and communication regulations

You must obtain all required consent from your contacts.

RiverX AI does not provide legal advice or verify compliance.

You agree to indemnify RiverX AI for any fines, penalties, or claims arising from your communications.

17. AI Behavior Disclaimer

AI-generated responses may be incorrect or unpredictable.
You are responsible for reviewing automations and message content.

RiverX AI is not liable for unintended AI outputs.

18. Service Availability & Uptime Disclaimer

RiverX AI does not guarantee:

Continuous uptime

Error-free operation

Message deliverability

Third-party system performance

Scheduled maintenance and outages may occur.

19. Data Storage & Retention

RiverX AI may delete or purge data at any time.
We do not guarantee long-term message retention or data permanence.
You are responsible for exporting and backing up any data you wish to keep.

20. Disallowed Use Cases

You may not use RiverX AI for:

Payday loans

Debt collection

Adult content

Illegal substances

Fraudulent activity

Spam or high-risk marketing

Discriminatory or unlawful outreach

Violations may result in immediate termination.

21. Limitation of Liability

RiverX AI’s total liability for any claim is limited to The amount paid in the last 30 days.

We are not liable for:

Lost profits

Missed opportunities

Data loss

Service outages

Predictive errors

Indirect or consequential damages

22. Warranty Disclaimer

RiverX AI is provided “AS IS” and “AS AVAILABLE” with no warranties of any kind.

23. Indemnification

You agree to indemnify and hold harmless RiverX AI for claims arising from your:

Messaging

Use of the platform

Data usage

Violations of these Terms

Business activities

24. Modification of Terms

RiverX AI may update these Terms at any time.
Continued use constitutes acceptance.

25. Entire Agreement

These Terms constitute the full agreement between you and RiverX AI.

26. Resale, Sublicensing & White-Label Restrictions

Unless you have written authorization, you may NOT:

Resell RiverX AI

Sublicense access

Rebrand the software

Create sub-accounts

Offer RiverX AI as a service

Redistribute data

Provide third-party access

Bundle RiverX AI into your service

Unauthorized resale is a material breach and may result in immediate termination without refund.

27. RiverX Leads Terms of Service

27.1 Eligibility

You must be at least 18 years old and able to enter a binding agreement.

27.2 Description of the Service

RiverX Leads provides:

Predictive analytics

AI-driven scoring

Monthly sellability lists

Property-level data

Homeowner information

Market intelligence

RiverX Leads does not send SMS, send emails, run follow-up, or set appointments.

We may modify or discontinue any part of the service.

27.3 Account Registration

You agree to provide accurate information and secure your account.
You are responsible for all activity under your login.

27.4 User Data & Ownership

You retain full ownership of your uploaded data.
You grant RiverX AI a limited license to process data for service delivery and improvement.
We do not sell your data.

27.5 Predictive Analytics and AI Accuracy

You acknowledge that:

All predictions are probabilistic

Scores may be inaccurate or outdated

No prediction guarantees a listing or sale

You assume full responsibility for data usage

27.6 Communication Consent

By purchasing, you consent to being contacted by RiverX AI via:

SMS

Email

Phone

Automated or AI-generated messages or phone calls

You may opt out of SMS by replying STOP.

27.7 Billing, Payments, and Refund Policy

RiverX Leads is a monthly or annual subscription

All payments are final and non-refundable

No credits for partial months or early cancellations

Annual subscriptions are full-term commitments

Subscriptions renew automatically

27.8 Acceptable Use

You may NOT:

Resell or redistribute RiverX Leads data

Harvest data beyond your plan limits

Reverse engineer the platform

Represent predictions as guaranteed outcomes

Use data unlawfully or discriminatorily

27.9 Intellectual Property

All scoring models, algorithms, and software are the exclusive property of RiverX AI.

27.10 Third-Party Data

RiverX Leads may use third-party data.
We are not responsible for inaccuracies or delays.

27.11 Disclaimers

The service is provided “AS IS.”
No guarantees of accuracy, performance, availability, or outcomes.

27.12 Limitation of Liability

RiverX AI’s liability for RiverX Leads is limited to:

Three months of fees OR $300 — whichever is greater.

27.13 Indemnification

You agree to indemnify RiverX AI for claims arising from:

Your use of predictive data

Your outreach to contacts sourced through RiverX Leads

Any violation of these Terms

27.14 Termination

We may suspend or terminate access for:

Violations

Fraud

Abuse

Nonpayment

Security risks

27.15 Changes to These Terms

Terms may be updated at any time. Continued use indicates acceptance.

27.16 Governing Law and Venue

These Terms are governed by California law.
Venue: Kern County, California.

27.17 Contact Information

Sage Acquisitions, LLC d/b/a RiverX AI
4529 Wasco Way
Buttonwillow, CA 93206
Email: [email protected]